Shipping and Return

Australia domestic shipping 

We ship with Australia Post eParcel - $10 flat rate. Your order will generally arrive within 5 business days. 

International shipping

New Zealand 

We ship with Australia Post International - $15 flat rate. Your shirt will arrive in 5+ business days.  

Rest of the world

We ship with Australia Post International - $20 flat rate. Your shirt will arrive in 5+ business days.

 

Return Policy

Terms & Conditions for a refund?

  • Within 30 days of receipt of your order placed 
  • No refunds will be made after 12 May 2019
  • In original condition, all tags attached
  • Unwashed and unworn
  • In the original packaging

 

What if my item is faulty?

  • If you're looking to return a faulty or damaged item we are here to help, please send us an email to [email protected]
  • We may refund the total cost including postage costs if approved

 

Can I exchange an order?

  • Yes, you are able to return items for exchange
  • Please note, we do not pre-order or hold stock of any kind and cannot guarantee the item you are after will be available.
  • We will, however, contact you and provide you with a refund for the cost of the item only. Postage is nonrefundable.
  • Once we receive and check your return we will process your exchange for you.
  • We will email you once your new order is dispatched.
  • Please note that exchange requests made after 26 April 2019 cannot guarantee the delivery before the event (12 May 2019)

 

How soon will I get my refund?

  • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
  • If you are approved, then your refund will be processed, and a credit will automatically be applied between 5-10 business days. 

 

Will you refund my delivery charge?

  • No, we do not refund the return or exchange shipping costs to us.
  • It is the customer's responsibility to choose a standard trackable service

 

    Are there any charges for returns?

    • There are no charges for return
    • Original shipping charges are non-refundable
    • You are responsible for return shipping charges

     

    How much does it cost to start a return?

    • Returns must be made at your own cost. Please return using a standard trackable service.